If you’d like to upgrade from the current hobby (free) plan to a Professional
plan, just select it and click on the Subscribe button in the bottom right
of the screen. This should redirect you to a Stripe checkout page where you can
complete and activate the subscription.
We’re sorry to see you go :(You may cancel your subscription plan by visiting the same billing settings
page and selecting Manage Your Subscription. Once again, you’d be redirected
to a Stripe subscription page where you may cancel your recurring subscription
plan.
You may cancel a Professional plan at any time, but your subscription will
remain active until the end of your billing period. You will not be charged
further unless you reactivate your subscription again. Any outstanding,
usage-based balances will still be charged at the end of the billing
cycle.
Enterprise plans generally have unique billing characteristics that require
some manual tweaks in our platform. Please contact us at sales@cellulose.ai
for this white-glove experience.